.Five9 (FIVN) has actually been granted the 2024 Aragon Investigation Technology Award for AI Contact Centers and named a Leader in two Aragon Analysis Planet rumors: AI Representative Platforms in the ICC, 2025, and Intelligent Connect With Center, 2025. The firm was actually realized as the absolute most critical provider in the AI Agent Platforms report.At the core of Five9’s advancement is their eyesight for The NEW CX, where Artificial Intelligence Agents and AI-empowered Person Professionals collaborate to provide hyper-personalized customer adventures. The firm lately presented new advancements featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use innovation in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research study World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Agents AI et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was additionally named a Leader in The Aragon Investigation Entire World for AI Representative Operating Systems in the ICC, 2025 as well as Aragon Study Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has actually been called a victor of the 2024 Aragon Study Technology Award for Artificial Intelligence Get In Touch With Centers. In addition, Five9 has actually been named a Leader in 2 Aragon Research study World documents: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Facility, 2025. This recognition coming from Aragon Analysis emphasizes Five9’s posture as an innovator in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 document positions Five9 as the most
tactical seller ranked in
the report, acknowledging Five9 s important eyesight for AI-driven development in CX. At the primary of the technology is actually Five9’s concept for The NEW CX where Artificial Intelligence Agents as well as AI-empowered Human being Representatives team up to provide hyper-personalized, easy customer knowledge. Through empowering companies to provide transformative customer communications while lowering costs as well as improving productivity, Five9 is setting brand new specifications for AI-powered remedies in the connect with facility business.
AI is foundational for making remarkable customer expertises, and also our experts are honored to be determined by AragonResearch study as cutting-edge for our attempts to thrust the intelligent call center onward, pointed out Jonathan Rosenberg, Principal Modern Technology Police Officer and Chief of Artificial Intelligence, Five9. Our emphasis has actually been, as well as will certainly remain to be actually, aiding organizations provide those adventures along with simple resources and also capacities. With each brand-new innovation, our experts take a step forward for each Five9 as well as for the market as a whole.
The Aragon Study Advancement award recognizes suppliers leveraging visionary use innovation to certainly not merely adjust as markets transform, however to definitely interrupt and educate exactly how their markets will evolve. Five9 was officially shown along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors service.Five9’s dedication to advancement, specifically its own vision for mixing artificial intelligence Brokers and also AI-empowered Human Being Agents, is actually setting a brand new criterion for how organizations can easily provide hyper-personalized as well as seamless customer knowledge, stated Jim Lundy, Owner, CEO and Lead Expert, Aragon Research Study. This honor and also file identity improves Five9’s devotion to delivering AI developments for CX.
Previously this year, the company introduced brand-new improvements, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Professionals, that enhance the way firms move toward CX, driving far better results for both clients as well as brokers. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, gives a comprehensive rooms of options to energy AI-elevated customer knowledge that deliver much better business outcomes as well as Carry Joy to CX.
Our combined cloud-native offering makes it possible for hyper-personalized client experiences and additional enabled staff members, making every consumer communication a lot more connected, simple, as well as personal. Depended on through 2,500 +customers and 1,400+ partners worldwide, Five9 unites the power of artificial intelligence, our platform, and our people to drive AI-elevated CX.For more information, check out www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Legal rights Booked.
The identity of an Aragon Research honor victor is actually not a promotion through Aragon Analysis of any kind of vendor, item, or even company. Viewpoint source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant awards performed Five9( FIVN) succeed in 2024 coming from Aragon Analysis? Five9 succeeded the 2024 Aragon Study Advancement Award for Artificial Intelligence Get In Touch With Centers and also was called an Innovator in two Aragon Investigation Planet files: AI Agent Platforms in the ICC, 2025, and also Intelligent Connect With Center, 2025.
What brand-new AI products performed Five9( FIVN) offer in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Brokers to transform client adventure monitoring.Exactly how does Five9’s( FIVN )BRAND NEW CX vision influence client service? Five9’s brand new CX vision blends artificial intelligence Brokers along with AI-empowered Human Agents to deliver hyper-personalized, effortless consumerexperiences while lowering expenses as well as boosting productivity.
What was actually Five9’s( FIVN) critical job in the Aragon Research Entire world 2025 report? Five9was actually set up as the most calculated supplier in the AI Agent Operating Systems in the ICC, 2025 document, acknowledging their strategic eyesight for AI-driven advancement in CX. When did Five9( FIVN) obtain the AragonStudy Advancement
Honor
?
Five9 was actually formally offered along with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.